Terms of sale and refunds

Last updated: [last updated]

What you buy

Waxrose can be downloaded and used for free, with one transcription a day. The unlock removes the daily limit. It costs €14.99 once (launch price until [date], then €19.99), VAT included. It is not a subscription and never renews. It includes [included updates] and works on up to [number of Macs] personal Macs.

Requirements: a Mac with Apple silicon and macOS 15 or later. Features that rely on Apple Intelligence require macOS 26 with Apple Intelligence turned on. Try the free version before buying to check that Waxrose works on your Mac and with your files.

Who sells

Orders placed on this website are handled by Paddle.com Market Limited, our authorised reseller and merchant of record ("Paddle"). Paddle is the seller: it takes the payment, issues the invoice or receipt, applies the taxes of your country, and handles refunds and payment enquiries, under its Buyer Terms.

Use of Waxrose is governed by our Terms of use.

If you buy from the Mac App Store, the seller is Apple and Apple's payment and refund rules apply.

Delivery

After payment you receive your licence and activation instructions by email. Activation happens on your Mac, without contacting any server.

Right of withdrawal

If you are a consumer in the European Union or the United Kingdom, you may withdraw within 14 days of purchase. At checkout we ask you to agree to immediate supply of the unlock and to acknowledge that you lose your right of withdrawal once the licence is activated. Our voluntary refund policy below applies in any case.

Refunds

If Waxrose is not right for you, you can ask for a full refund within 14 days of purchase, with no reason needed. Contact Paddle through the link in your purchase receipt, or write to [email] and we will arrange it with Paddle. After a refund, the licence is deactivated.

Statutory guarantee

If you are a consumer, you are entitled to the statutory guarantee of conformity under the law of your country (in Italy, the Consumer Code). If the unlock does not work as described, write to [email]: we will fix the problem or, if that is not possible, you will get a refund through Paddle.

Contact

Klaus Lanzarini, VAT number (P.IVA) [VAT number], [email].